Table of Contents
Who are the most important customers for airports?
From a global perspective and from the ACI integrated ASQ results, we know however that the top six drivers of airport passenger satisfaction are the following (starting from the most important): security, retail, food and beverage, infrastructure, wayfinding, check-in, and access.
What does ORD airport stand for?
Chicago O’Hare’s airport code is ORD, named after the space’s previous incarnation as Orchard Field.
What causes airport congestion?
Insufficient expansion At the heart of the problem is a long-term misalignment of demand growth versus infrastructure investment: Too many passengers and too many flights without the expanded capacity to serve them creates congestion.
Who are the airport users?
Airport users vary from air travelers to service providers and includes airport authority and airlines’ employees, concessionaires, tenants, civil servants, safety and security-related personnel, and others.
Why do some airports not have AK?
The letter K was simply assigned to the contiguous US by ICAO, in order to have a system with unique identifiers for world-wide use, instead of trying to adapt local system to match. The IATA codes had been in use already and possible duplicates could not be excluded.
What is it like to be at the airport?
The promise of exotic travel to destinations unseen was always alluring, and being at the airport was part of the enjoyment. Add to that the appeal of Duty Free, with its heady aroma of mixed perfumes, the twinkling and beeping of assorted gadgets, and the calm caress of the business class lounge–they all made the experience something to savor.
Do you know the etiquette when using airport travelators?
Statues on the moving walkways: Travelators are a real bonus in big airports, as they can obviously help you get to where you need to be much faster. That is, until you come across those challenged individuals who evidently don’t realize that there is an etiquette when using them.
What happened to the charm of airports?
Add to that the appeal of Duty Free, with its heady aroma of mixed perfumes, the twinkling and beeping of assorted gadgets, and the calm caress of the business class lounge–they all made the experience something to savor. But over the years, the charm of an airport hasn’t just diminished, it has completely evaporated.