Table of Contents
Who are the customers of education?
To them, the primary customers are the students, the secondary customers are the education authorities and employers and the tertiary customers are the validating bodies, ex students, families, employers, etc.
Who are the customers of higher education institutions?
Students, parents, alumni, citizens – all customers of higher education. How can all of these customers’ voices help institutions (let alone even be heard)?
What are the ultimate purposes of a university education?
A good university education should train a student as a person, to broaden their mind and horizons, to allow them to see the relationships of apparently disparate phenomena, to acquire knowledge independently and to develop the confidence to challenge authority or dogma.
Are students considered as consumers?
As consumers, students are part of a consuming public to be courted and seduced, rather than being committed members of the organization whose job it is, at least in part, to participate actively in the very process they’re buying.
Is a university student a type of customer of the university?
Because state universities — and some private universities — were established by state constitutions and are supported by tax dollars, the actual customers of higher education are the citizens of respective states. Customers pay for a product or service. Students are consumers, not customers.
Who are the customers for school standards?
Teachers, principals, human resources employees, cafeteria workers, bus drivers, the superintendent, and STUDENTS (a group of “customers” that people typically forget) are all internal customers for schools.
What is the value and purpose of university education?
Gaining a university education does provide substantive personal benefits, including specific skills and capabilities, social networks that may be beneficial throughout life and a ‘graduate premium’ in terms of additional lifetime earnings.
What is student consumerism?
Student Consumerism is a collection of different types of beliefs and behaviors such as the belief that all factors of a student’s educational endeavors are negotiable such as grades, timelines, and expectations.
What is consumerism in higher education?
Consumerism in higher education is evident through students’ attitudes, behaviors, and expectations and has been associated with passive learning. For example, when students prefer a surface approach to learning, they do not engage in critical thinking, problem solving, and deep learning.