Table of Contents
Under what circumstances can a service dog be removed?
A handler may be asked to remove their service animal if it causes an actual disruption to business, or if its behavior poses a direct threat to the health or safety of others. For example, if a service animal displays aggressive behavior towards other guests or customers it may be excluded.
What can an employer ask about a service dog?
You should let your employer know that you need the dog because you have a disability, but you don’t need to specify what your disability is. Your employer can ask you what specific task the dog has been trained to perform, but it cannot ask for a demonstration or require you to provide a medical certification.
Can emotional support dogs be denied entry?
Emotional support animals do not have the same level of public access as psychiatric service dogs, and each business has the right to accept or deny an ESA. Some businesses allow ESAs and other animals as a courtesy, but it is within their right to refuse to accommodate you.
Can employers deny service dogs?
Your employer can deny your request to have your service animal at work if it would create an undue hardship. Your employer is not allowed to simply say that dogs are not allowed at the workplace or that it would be disruptive.
Do service dogs have to go everywhere with you?
Yes, you can. There is no legal requirement that you have to take a Service Dog everywhere with you or that you are not allowed to leave them alone. Be sure to get your Service Dog used to being left at home before you really need to, that way you’re both fully prepared.
What is the difference between emotional support dog and service dog?
Emotional support dogs are not considered service dogs under the ADA. They may be trained for a specific owner, but they are not trained for specific tasks or duties to aid a person with a disability, and this is the main difference between ESAs and service dogs.
What is undue hardship under ADA?
Undue hardship refers not only to financial difficulty, but to reasonable accommodations that are unduly extensive, substantial, or disruptive, or those that would fundamentally alter the nature or operation of the business.