Table of Contents
How does a fraud investigation start?
Fraud investigations begin with a meeting between the investigator and client. The person launching the investigation explains why they suspect deceit and hands over any evidence they have supporting their claims. A good fraud investigator will use this initial information to find more evidence and information.
What do I do if I got scammed online?
Report a scam that happened with an online seller or a payment transfer system to the company’s fraud department. If you used your credit card or bank account to pay a scammer, report it to the card issuer or bank. Also report scams to the major credit reporting agencies.
Where do I file a cyber crime complaint?
Some local agencies have detectives or departments that focus specifically on cybercrime. The Internet Crime Complaint Center (IC3): IC3 will thoroughly review and evaluate your complaint and refer it to the appropriate federal, state, local or international law enforcement or regulatory agency that has jurisdiction over the matter.
What should I do if my online transaction is fraudulent?
A fraudulent online transaction in one’s bank account, debit or credit card could be because of e-mail spoofing, phishing or cloning of one’s card. Once the card issuer or the bank has been informed about the fraudulent transaction, one should file a written compliant with the nearest police station.
Where can I file a consumer complaint against a company?
Federal Trade Commission (FTC): The FTC does not resolve individual consumer complaints but does operate the Consumer Sentinel, a secure online database that is used by civil and criminal law enforcement authorities worldwide to detect patterns of wrong-doing, leading to investigations and prosecutions. File your complaint here.
What are the documents required to file a complaint against fraud?
If you a fraud related to net banking, ATM transactions, or any other online transaction happens, you have to raise a complaint. But, before filing a written complaint with the bank or the card issuer, make sure you have at least these following documents with you: * Bank statement of the last six months of the concerned bank