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How do I track my transaction on Xoom?
StatusTrak provides the best ways for Xoom customers to track their transfer:
- SMS text messages.
- Email updates.
- 24/7 phone support: Call toll free (877-815-1531) and speak to a live person in a matter of seconds (in English, Spanish and Tagalog)
- Web (Xoom.com) and mobile access from any Internet-enabled device.
How long does it take for Xoom to transfer money?
Xoom usually processes cash pickups within minutes. But in the case of Bank transfers, you’ll receive the amount within four hours in your Indian bank account, when sent during Indian bank processing hours.
How can I track my reference number with money?
In general, to track a money transfer:
- Complete your transfer. After sending a transfer, you can start tracking it.
- Check your receipt. Look for a reference, confirmation, order, transaction or similarly-named number.
- Contact the sending company.
- Sign up for notifications.
Can I get my money back from Xoom?
You can cancel your Transaction for a full refund within 30 minutes of authorizing your Transaction, unless the Send Money funds, Reload, or Bill Pay has already been paid out to the Recipient or Third-Party Service Company.
Why does Xoom take so long?
We may delay your transaction while waiting for additional documentation or cancel your transaction if no information is received or based on the information that is received. Business days are Monday thru Friday, excluding bank holidays. Each disbursement provider has their own processing days and hours of operation.
Can you track money transfer?
If you have carried out the money transfer via a bank, you can track your transaction by entering information like the tracking number and beneficiary’s account no. on the bank’s website. The check transfers and bank draft transfers can also be tracked online.
Why is my Xoom transaction taking so long?
Is a transaction ID a tracking number?
The transaction number has zero to do with the tracking of a package. It is the number assigned to the transaction you made when you went to a post office and purchased mailing services and/or postage from them, nothing more, which is why the USPS doesn’t call the transaction number a tracking number.
How do I contact Xoom customer service?
Xoom, a PayPal Service….Call Us.
| Phone Numbers | Languages and Hours |
|---|---|
| (877) 815-1531 (toll free); +1 (415) 395-4225 | English, Spanish and Filipino: 9:00 AM to 9:00 PM Eastern Monday–Sunday 6:00 AM to 6:00 PM Pacific Monday–Sunday |
Where can I claim Xoom Philippines?
Peso transactions can be picked up at Banco de Oro (BDO), Metrobank, Cebuana Lhuillier, LBC, MLhuillier, SM Malls and rural banks. U.S. dollar transactions can be picked up at Banco de Oro (BDO), Metrobank, MLhuillier, SM Malls, and select Cebuana Lhuillier locations.
How reliable is Xoom?
Xoom is rated 4.6/5 on Trustpilot with over 21,000 reviews, which is great according to industry standards. Overall, 88\% had an “Excellent” experience while 4\% had a “Good” experience transferring money with Xoom. Users loved the prompt service and the easy-to-use online and app UI.