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How do I make a complaint about a hospital in Australia?
You can lodge a complaint online. Call 1300 582 113 between 9am and 5pm, Monday to Friday. Visit or write to us at Level 26, 570 Bourke Street, Melbourne Victoria 3000. To make a time for your visit, call 1300 582 113.
How do I make a complaint about a doctor in Australia?
If you are concerned about a doctor’s behaviour, it is simple to contact AHPRA for help. You can call AHPRA on 1300 419 495, lodge a notification online or visit the AHPRA website for more information.
How do you write a complaint letter to a hospital?
How to write a letter of complaint
- Make sure that you have a valid reason to complain and that you’re someone with a right to complain.
- Keep your letter to the point and as short as possible.
- Try to work together with your health or care professional as far as possible to sort out the problem.
How do you assess medication compliance?
Medication adherence can be assessed through both direct and indirect measures. Indirect measures include both subjective (self-report measures such as questionnaire and interview) and objective (pill count and secondary database analysis) measures and constitute the mainstay of assessing medication adherence.
If you are uncomfortable doing this, or if you are not satisfied with their response, you can contact the Health Complaints Commissioner, the Australian Health Practitioner Regulation Agency (AHPRA) or the Medical Board of Australia (the Board).
What to do if you have a health complaint in Queensland?
Unresolved complaints If you lodged a complaint with the Queensland Health facility and it was not resolved to your satisfaction, you may wish to contact the Office of the Health Ombudsman. This independent organisation reviews and investigates health complaints. Complaints about a Hospital and Health Service
How do I make a formal complaint to the Health Service?
explain what action you would like the health service to take. Make a formal complaint: If you do not wish to talk about your concerns with local staff or they have not been able to address your concerns, you can make a formal complaint. A complaint can be made in person, by phone, or in writing.
Where can I complain about mental health services in WA?
If the complaint cannot be resolved at that level, you can complain to the: HaDSCO is a free service for complaints relating to health, disability and mental health services provided in WA or the Indian Ocean Territories. Complaints must normally be made within 2 years after the treatment was provided (unless there is good reason for the delay).