How do I complain to NPCI?

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How do I complain to NPCI?

  1. Every end-user customer can raise a complaint with respect to a UPI transaction, on the PSP app / TPAP app.
  2. End-user customer can select the relevant UPI transaction and raise a complaint in relation thereto.

Where can I complain about UPI transactions?

You can reach out to the BHIM toll-free number 18001201740 or can call on the helpline number 022- 45414740 for any queries or complaints on your UPI transaction.

How do I get my money back from a UPI transaction?

Immediately call your bank customer care and explain the whole thing. You will have to inform the executive the exact date and time of the transaction, account number, and the account in which money has been transferred mistakenly.

Who is responsible for UPI payment?

NPCI is umbrella organisation for all digital payments. The interface is regulated by the Reserve Bank of India (RBI) and works by instantly transferring funds between two bank accounts on a mobile platform….Unified Payments Interface.

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Product type Instant real-time inter-bank payment system
Country India
Introduced 11 April 2016

What is NPCI in banking?

What is NPCI? National Payments Corporation of India (NPCI), an initiative of the Reserve Bank of India (RBI) and Indian Banks’ Association (IBA), is an umbrella organisation for operating retail payments and settlement systems in India.

What if I made a wrong UPI transaction?

If you have made the wrong transaction then immediately inform the bank and its concerned manager. You must know that if the account number mentioned by you does not exist then your money will automatically be transferred into your account. In case the account number exists, you will have to take an immediate action.

What to do if UPI transaction failed?

A user can do a limited number of UPI payments in 24 hours. Most of the banks put a limit of 10 daily UPI payments. If the user exceeds the daily limit then it is advised to retry after 24 hours or can try making payment using a different bank account.

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Can I cancel UPI transaction?

Any payment made through UPI is instant and cannot be cancelled or reversed once you have entered your secret UPI PIN.