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How can I complaint against NEFT?
Ans: In case of non-credit or delay in credit to the beneficiary account, the NEFT Customer Facilitation Centre (CFC) of the respective bank can be contacted (the remitter can contact his bank’s CFC; the beneficiary may contact the CFC of his bank).
Can NEFT be refunded?
RBI guidelines for wrong NEFT says if you have transferred money in a wrong bank account, then you can get your money back into your account within 24 to 48 working hours. However, the time of refund of your money depends upon the bank account in which you have wrongly transferred money.
How do I complain about a bank transaction?
Where can I complain if I have a problem with my Bank? You can raise your grievance on the Digital Complaint Management System (CMS) Portal: https://cms.rbi.org.in/cms/IndexPage.aspx. This this is the unified portal for Banking, NBFC as well as Digital Transactions related grievances.
How do I raise a complaint about the wrong transaction?
Step 1: Inform the issue in dispute to the concerned Bank via mail or by submitting an application as soon as possible, attaching all the relevant details as such date and time of the false transaction, transaction ID if generated any, amount transacted wrongfully, original Bank Account Number etc.
What should I do if my NEFT is wrong?
If you have made the wrong transaction, immediately inform the bank. You can call the customer helpline number. You should know that if the account number you mentioned does not exist, your money will be automatically transferred to your account.
What if I made a wrong transaction?
If you have made the wrong transaction then immediately inform the bank and its concerned manager. The bank may approach the recipient on your behalf in case the transfer is intra-bank. It may request for a reversal of transaction. If the beneficiary agrees, the transaction will be reversed back within 7 working days.
What is the timing for NEFT?
Any NEFT transaction would be processed only between 8:00 AM and 6:30 PM from Monday to Friday, and 8:00 AM to 12:00 PM on Saturdays. However, from 2020, NEFT transactions can be performed 24*7.
How long does it take for NEFT transfer to reflect?
In most cases, NEFT transactions are processed during the working hours of the bank. How long does it take for funds to be credited under NEFT? Ans: Ideally, funds are credited within 2 business working hours.
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