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Can you refuse to give someone your name?
Of course you can. It is only to law enforcement or the courts where you must identify yourself, however, the customer must be satisfied that you are an employee with appropriate authority, so refusing to give your name may not be the best way to resolve an issue with the customer.
Does an employee have to give their name to a customer?
If employee is working on behalf of the company and binding the company by the information or action, then the customer has the right to know the employee name. If the employee has no authority or responsibility other than just providing general information for the public, then employee should say so to the customer.
Do employees have to tell you their name?
Technically, federal employee names and salaries are considered as public information under the Freedom Of Information Act (FOIA). However, if an individual employee refuses to tell you their full name it might take a formal FOIA request to get it.
Do you have to tell someone your name?
In many jurisdictions, you’re under no obligation to give them your name (in others, you are, so check your local laws). However, in most places, if you give a false name to a cop, that can be a felony.
Do I have to give an angry customer my name?
If it is company policy for employees to provide their names to customers, then yes, you have to do it. Refusing to obey company policy can get you fired. Check your employee handbook, if you have one. If not, ask your boss or HR whether you’re required to give your name to customers.
Can your employer give out your name?
Cal/OSHA will never give your name to the employer. You can even call them without giving your name.
Do I have to give people my name?
In many jurisdictions, you’re under no obligation to give them your name (in others, you are, so check your local laws). However, in most places, if you give a false name to a cop, that can be a felony. Check your local laws.
When you talk to a customer you should always tell the customer your name?
We all to feel acknowledged by whoever we’re talking to. At the beginning of your exchange, ask your customer for their name. If you do not hear or understand their name, it’s ok to ask them to repeat it for you. Saying their name throughout the conversation makes for a more personal experience.
Can my employer ask my personal life?
As an employer, you are not allowed to ask about an individual’s past or present personal health, including operations, hospital visits, or doctor’s appointments. You also need to avoid any questions about mental health, disabilities, and anything else related to the mental and physical status of the employee.
What do you do when you don’t know someone’s name?
What to do if you forget someone’s name immediately after meeting them
- Ask them to put their number in your phone.
- Ask for their email address.
- Introduce them to a friend.
- Wait until the conversation ends and ask a friend.
- Ask them how to spell their name or for their preferred nickname.
- Ask for their business card.