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How do I report a stolen Amazon package?
To file a claim, go to your Orders List and select “View/File Claim” on the order. Follow the on-screen instructions, which will require you to select a reason for the claim. Reasons for claims can include: Returned order that was not refunded.
How do Amazon drivers get into apartment buildings?
Rather than having to be buzzed in by residents or a concierge, a driver can use the system to gain temporary access to lobbies via the Amazon Flex app. Then packages can be delivered directly to residents or safely left behind in a mail room or with a doorman.
What happens if a parcel is not delivered the way I want?
If a parcel has not been delivered the way you intended then the retailer has breached the contract. Remember that you are contracted with the retailer, not the delivery driver. This means that the retailer should take responsibility should anything go wrong with your parcels.
Did Amazon leave your Christmas delivery out in the rain?
Amazon have been bombarded with complaints from furious customers whose Christmas deliveries have been ruined after being left out in the rain. As the UK was hit by torrential downpours and strong winds yesterday, dozens of Amazon delivery drivers left parcels exposed to the elements.
Will packages be stolen if left unattended in apartment building?
I live in an apartment building that doesn’t inspire much confidence that packages won’t be stolen if left unattended. The first few times the courier dumped a package outside my apartment door and it went missing, I was totally understanding and called them to rectify the problem. They re-sent the package, apologized and all was fine.
What happens if an item is left at the wrong address?
Even an item left and subsequently stolen or molested at another address (neighbour/wrong address) remains the property of Amazon and in turn the addressee. Therefore still no liability falls on you. When drivers leave my items at an alternate address and they have no per
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