Table of Contents
How can I keep my Jio SIM active since I am residing abroad?
MyJio App
- Open the MyJio App. Select ‘Settings’ from the menu.
- Select ‘International roaming’
- Select ‘Activate’. You will receive a message once International Roaming has been activated.
What should I do if my Jio SIM is not activated?
In case your SIM is not activated, wait for a few hours. If it still does not activate, contact Jio customer support. It should be noted that the tele-verification process needs to be completed within 30 days of placing the order for a new SIM. If not done, the order will be cancelled.
Can I use Jio SIM outside India?
Jio Support International Roaming is a service which allows you to use your Jio SIM while travelling to another country outside India. With your Jio SIM you can travel 170 countries and enjoy seamless voice, data and SMS service experience.
How do I activate my suspended Jio SIM online?
Here Is How To Suspend Or Resume Your Reliance Jio SIM?
- Login to the user portal with your Jio ID and password.
- Click on the ‘Gear’ icon right next to your number as shown in the screenshot. [
- Now click on ‘Suspend and Resume’ and click on the small drop-down symbol as seen in the screenshot.
How do you check Jio sim is active or not?
Sign in to MyJio. Select the ‘View details’ option on the home page. If you are a Prepaid customer, you can view your active plans with your balance details & validity as well as your Queued Plans details.
In which countries Jio sim works?
Unlimited packs offered by Jio are valid in Czech Republic, Germany, Greece, Hungary, Ireland, Italy, Malaysia, Netherlands, Netherlands, New Zealand, Philippines, Portugal, Romania, Singapore, Spain, Sri Lanka, Thailand, Turkey, United Arab Emirates, United Kingdom and United States.
How do I reactivate my Jio?
How to Reactivate your Deactivated Jio Number
- Try to request re-activation via Jio customer care.
- Visit nearest Jio store and submit reactivation request.
- Provide Address and Photo Id proofs.
- You may receive a confirmation call and then your number will be re-activated.
How can I Activate my Jio SIM after it has been disconnected?
Look, if you have not used your Jio SIM for 5–6 months then it can either be suspended or disconnected. If it is suspended then you can easily activate it by using MyJio app or by visiting www.jio.com. In case your number has been disconnected, then there is no way to get back the same number.
How do I know if my Jio number is active or inactive?
To know whether it is active, inactive or disconnected, you need to get in touch with Jio customer care by calling them on 198/199 or via Twitter/Facebook. You always have an option of visiting the Jio store. So, if it is inactive, you can activate it by just recharging your number.
Does Jio have international roaming packs?
Jio do have international roaming packs. You may activate them. Alternately, your sim will get temporarily de-activated if it is out of range of tower for 90 days and it will go into grace period. If there is no usage in next 90 days, no. assigned to your sim is made free for anyone to take.
How long does Jio SIM stay dormant after recharging?
According to Jio’s terms and conditions, to keep the sim active, you must recharge your Jio number within 30 days after the last plan validity gets over. So, your sim will remain in the dormant stage for a maximum of 30 days, after which, it will enter into Stage 2 which is discussed below.