How do I raise a complaint on FASTag?

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How do I raise a complaint on FASTag?

MORTH/NHAI/IHMCL has launched 1033 helpline number for addressing FASTag complaints at toll plaza level. Customer can simply dial 1033 from Mobile/Landline for the following issues: Stopped at the plaza for Tag blacklist reason even though Tag is not blacklisted.

How do I call FASTag customer care?

Issuing Bank Helpline Number

Sr No. Issuing Bank Customer Care Helpline No
1 Airtel Payments Bank 400/8800-688-006
2 Allahabad Bank 1800-258-6680
3 AU Small Finance Bank 1800-258-7300
4 Axis Bank Ltd 1860-419-8585

How do I find my FASTag phone number?

To check your FASTag balance, call this number

  1. The number is toll free and the facility is available round the clock.
  2. Those who have registered their mobile number with NHAI Prepaid Wallet can know the balance by giving a missed call at +91-8884333331.
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How can I complain to HDFC FASTag?

HDFC FASTag Helpline number

  1. For any services and sales queries call 1800-120-1243.
  2. For Emergency roadside assistance call 022-67872087.
  3. If you have any issues with your FASTag then simply dial to helpline number 1033.

How do I fix a FASTag problem?

The customer should report the damage or loss of tag/vehicle to his bank immediately by calling on bank call center or visit the nearest bank branch and request to blacklist the tag so no further transaction is allowed on the FASTag. Balance amount in FASTag account will be blocked.

How do I check if my FASTag is active?

Call Customer Care- If you have the NHAI FASTag, then to check your FASTag balance, you can give a missed call at the toll-free number- +91-8884333331, which is available 24*7.

How can I get my refund from HDFC FASTag?

For HDFC bank customers – refund will be credited in their HDFC Bank account within 7-10 working days. For Non-HDFC bank customers – Demand Draft will be issued and sent to their registered address mentioned in the FASTag portal within 7-10 working days.

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Why is my FASTag invalid?

The customer has an active tag – Check under the “Manage Tags” section in your FASTag sub-wallet. The customer has sufficient amount (atleast Rs. 150 for Car/Jeep/Van) in his/her Paytm FASTag wallet.

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