Table of Contents
How can I complaint against promotional SMS?
When you file a complaint (by sending an SMS to 1909 in this format: the unsolicited commercial communication, XXXXXXXXXX, dd/mm/yy), you will immediately receive an SMS providing complaint number.
How do I report unwanted text messages in India?
A. REGISTRATION OF COMPLAINT BY DIALING 1909
- Dial 1909 and select the option for registering the complaint through the customer care executive.
- Provide the details of the unsolicited commercial communication to the customer care executive including:
How can I stop promotional SMS in India?
You can deregister from the system by sending a STOP to 1909. You can also change your preference by following the procedure laid down by TRAI.
Where can I complain about a promotional call?
A. In case any subscriber receives unsolicited commercial communication after expiry of seven days from the date of his registration in NCPR/DND, he/she may make a complaint to the service provider through voice call or SMS to toll free short code 1909 or through DND App within 3 days of receipt of such UCC.
How can I raise my complaint to TRAI?
Please write to us
- For General Queries. E-mail ID : ap[at]trai[dot]gov[dot]in.
- For Consumer Complaints. E-mail ID : daca[at]trai[dot]gov[dot]in.
- For RTI Queries. Visit website : rtionline.gov.in.
What is the email id of Trai?
| Address : | THE TELECOM REGULATORY AUTHORITY OF INDIA Mahanagar Doorsanchar Bhawan, (next to Zakir Hussain College) Jawaharlal Nehru Marg (Old Minto Road) New Delhi : 110 002 |
|---|---|
| Fax No. : | 91-11-2321 3294 91-11-2321 3294 (Reception) |
| E-mail : | ap[at]trai[dot]gov[dot]in |
How do you report an SMS?
If you get an unwanted text message, there are three ways to report it:
- Report it on the messaging app you use. Look for the option to report junk or spam. How to report spam or junk in the Messages app.
- Copy the message and forward it to 7726 (SPAM).
- Report it to the Federal Trade Commission at ReportFraud.ftc.gov.
How do I stop receiving unwanted messages?
On an Android phone, you can disable all potential spam messages from Google’s Messages app. Tap the three-dot icon in the upper right of the app and select Settings > Spam protection and turn on the Enable spam protection switch. Your phone will now alert you if an incoming message is suspected of being spam.