Table of Contents
- 1 How do I find my old Western Union transaction history?
- 2 How long should transaction records be kept Western Union?
- 3 How can I check if a Western Union money order has been cashed?
- 4 Can you subpoena Western Union records?
- 5 How can I track my money transfer?
- 6 Can you pick up Western Union without tracking number?
How do I find my old Western Union transaction history?
You can access the last 90 days of your money transfer history by logging into your profile on westernunion.com or our mobile app. Request will be delayed an additional 2-3 weeks for our legal team to approve the request to be processed.
How long should transaction records be kept Western Union?
Sender must provide certain information to the receiving MSB or other receiving financial institution. 4. Keep the record for 5 years from the date of transaction.
How can I get my statement from Western Union?
To get a copy of your money transfer receipt:
- Go to the Western Union Help Center.
- Choose Email us.
- Choose Copy of Money Transfer Receipt from the list.
How can I check if a Western Union money order has been cashed?
You can call the Western Union automated help line to determine the status of the money order you’ve sent. This phone number is (800) 999-9660. Listen to the automated menu prompts and select the option to “Check the Status of a Money Order.” Enter the 11-digit money order serial number when prompted.
Can you subpoena Western Union records?
Western Union does not accept service of subpoenas via facsimile. Upon receipt of a subpoena, Western Union will send an acknowledgment letter, via email, advising receipt of the subpoena and proving an assigned Western Union Subpoena File Number. Without this information, Western Union is unable to process subpoenas.
Can you get money back from Western Union?
Will Western Union refund my money? If you’ve transferred money and the money hasn’t yet been picked up, call our fraud hotline at 1-800-448-1492 to stop the transaction. If the funds haven’t been picked up by the receiver, you’ll get a full refund, including the transaction fee.
How can I track my money transfer?
Most of the financial institutions have online tools on their website that allow you to track the money transfer. If you have carried out the money transfer via a bank, you can track your transaction by entering information like the tracking number and beneficiary’s account no. on the bank’s website.
Can you pick up Western Union without tracking number?
Picking up money without the MTCN If you have trouble getting your MTCN from the sender, or you have lost or forgotten your tracking number, you can still collect money. You should call Western Union Customer Care at 1-800-325-6000.