Table of Contents
- 1 Who can I complain about PayPal to?
- 2 Is PayPal customer service good?
- 3 What authority regulates PayPal?
- 4 Can you get your money back from PayPal if you get scammed?
- 5 Is my bank account safe with PayPal?
- 6 How do I file a complaint on PayPal?
- 7 How can I make a formal complaint to PayPal?
- 8 How do you complain to PayPal?
Who can I complain about PayPal to?
That means you should reach out to PayPal customer service, which you can do in a few different ways: Via their Help Center. By sending them a message through your PayPal account. By phone at 1 (888) 221-1161.
Is PayPal customer service good?
PayPal has very good customer support to help when you have problems Your information is well protected on PayPal, scammers can’t get to your money easily. Cons: Sometimes, they can block or freeze your account without warning.
Is PayPal a reputable company?
No system is completely risk-free—glitches and data breaches are likely to happen to any company in the internet age, even the best ones. But PayPal is a reputable company with the highest safety and consumer protection standards in place to keep its users relatively safe online.
Is PayPal safe 2021?
In general, PayPal is safe to use. It’s a secured platform, and does not display any credit card or bank information to other users.
PayPal State Licenses
Jurisdiction | Regulatory Agency |
---|---|
Jurisdiction | Regulatory Agency |
California | California Department of Financial Protection and Innovation |
Colorado | Colorado State Banking Commissioner |
Connecticut | Connecticut Department of Banking |
Can you get your money back from PayPal if you get scammed?
If you paid for something via PayPal, but the item never arrived, or you suspect fraud, you can cancel the payment on your own. In case the payment is pending for more than 30 days, the amount will be automatically refunded to your account.
What are the cons of PayPal?
Drawbacks to using PayPal
- High chargeback fees.
- Higher fees than a typical merchant (credit card processing) account.
- Account suspension for terms and conditions (T&C) violations that can freeze your funds for months.
- May take 2 business days to get your money.
- Customer service can be hard to reach.
Is PayPal dodgy?
PayPal has a reputation for safety and security, which makes them the first choice for many ecommerce businesses who need to have a way to accept online payments. Unfortunately, fraud and criminal activities do still occur on PayPal.
Is my bank account safe with PayPal?
PayPal certainly believes it’s safe to transmit money on its platform. “Yes, we keep all your information safe,” the company states on its web site. “When you send a payment using PayPal, the recipient won’t receive sensitive financial information like your credit card or bank account number.
How do I file a complaint on PayPal?
To do so:
- Log in to your PayPal account.
- Go to the Resolution Center.
- Click View next to the dispute you want to escalate.
- Click Escalate this dispute to a PayPal claim near the bottom of the page.
- Follow the instructions.
- Click Escalate to a claim.
Is PayPal regulated in the US?
Although PayPal is not classified as a bank, the company is subject to some of the rules and regulations governing the financial industry including Regulation E consumer protections and the USA PATRIOT Act.
How do you file a complaint against PayPal?
To submit a PayPal Complaint follow the steps below: 1. Log in to your PayPal account at www.paypal.co.uk. 2. Click ‘Contact Us’ at the bottom of any PayPal page. 3. Under the ‘Email Us’ option, click ‘Send us a question by email’. 4. Select the ‘File a complaint against PayPal’ option.
How can I make a formal complaint to PayPal?
Go to our Customer Service page.
How do you complain to PayPal?
To submit a formal complaint to PayPal: Go to Message Center. Click Compose. From the ‘Choose Topic’ dropdown, select ‘File a complaint’. From the ‘Choose a sub-topic’ dropdown, select ‘How to make a formal complaint to PayPal’. From the ‘Choose a sub-topic’ dropdown, select a reason for your complaint. Read the ‘Complaint Code of Practice’.
What are common customer complaints?
A common customer complaint is rude interactions with the business owner or the employees. According to Rental Management magazine, rudeness can turn a small customer issue into a major one.