How I refund my money from Paytm?

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How I refund my money from Paytm?

Instant refund is a three-step process:

  1. Step 1: Check eligibility of a transaction for an instant refund. The instant refund should only be provided for payments made via Debit Card, Netbanking, and UPI.
  2. Step 2: Getting refund destination details for a customer.
  3. Step 3: Initiate a refund.

How many days does Paytm take to refund?

You can initiate partial or complete refunds to your customer’s source account. A refund request usually takes 7-14 business days to reflect in customer’s account depending on the bank used for payment.

Does Paytm Mall refund money?

Refund for Cancelled order If your order was cancelled by our merchant due to inability to fulfill your order, we will initiate the refund instantly.

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How can I return my Paytm order?

Steps to place a return/ replacement request:

  1. You may place a return/ replacement request from the “My Orders” section of the app or website.
  2. Select the product you want to return/ replace and choose the return/ replace.
  3. Select the exact valid reason for return/ replacement of your product.

What happens if Paytm money is not refunded?

If your customer hasn’t received her refund for few days, please contact us. Paytm send a refunds immediately to your customer’s bank. However, various banks follow their own processes and hence the refund credit may not reflect instantly. If your customer hasn’t received her refund for few days, please contact us.

Which money is not refundable?

Key money is a non-refundable payment to the landlord.

Where can I complain about Paytm?

If a Customer has any grievances / complaints, the Customer can approach Customer Support help desk via the “customer support” tab in the app or via www.paytmmoney.com.

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How can I cancel order on Paytm?

How to cancel an order?

  1. Go to the “My Orders” section on the app.
  2. Select your order.
  3. Click on “Cancel” button.

What is the Paytm ecommerce return policy for returns?

For all the orders which are returned by the customers due to any reason (also referred to as DTO or Return After Delivery orders), Paytm Ecommerce will recover – Courier (Forward & Reverse) Charges, PG Fee, penalties (if any) along with the applicable taxes.

How to take care of the return pickup in Paytm Mall?

If you have not availed of this service, you have to take care of the return pickup on your own. Corresponding to the state the shipment is in, it is visible under the below-mentioned states under the Returns tab in the Seller Panel: The customer wants the product to be returned. So, a return request is sent through Paytm Mall

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What is Paytm’s policy on ethics and values?

Paytm is a transparent and ethical company and expects that its ethics and values are intentionally upheld all across. Paytm is bound by the relevant law of the land. We suggest You go through our policies carefully, and keep visiting for updates. 1. Statement of Policy

What are the terms and conditions of a Paytm contract?

Accepting or agreeing to the T&Cs will constitute a legal contract (hereinafter Agreement) between You, being at least 18 years of age and an individual user of the Paytm Platform or a customer or beneficiary of the Paytm Services, and Paytm.