How do I speak to an agent at Comcast?

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How do I speak to an agent at Comcast?

How to Get a Live Rep With Comcast Customer Service

  1. Call Comcast at (800) 266-2278.
  2. Push “#” when given the choice of automated menu options.
  3. Choose the department in which you want to speak to a live representative.
  4. Wait patiently on hold while the system connects you with a live rep.

Is Comcast a reputable company?

Comcast has a consumer rating of 1.33 stars from 262 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Comcast most frequently mention customer service, year contract and automated system problems.

How do I report a problem with Comcast?

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How to Report an Issue Online

  1. Visit xfinity.com/xfinityassistant.
  2. Type a message to let us know what your issue is.
  3. Choose the option that best describes your situation.
  4. Click Continue.
  5. Click Continue.

How do I get a live person at Xfinity?

Please call us at 1-800-XFINITY to talk to one of our customer service representatives for further information.

What is xfinity’s number?

1-800-934-6489
Call 1-800-xfinity (1-800-934-6489).

Are Comcast and Xfinity the same thing?

Comcast, the biggest cable provider in the United States, is changing its name. According to the company’s blog, Xfinity will now replace Comcast as the company’s new product name in an attempt to show customers that it’s not the “same old company,” but rather an innovator.

Why does Comcast Internet keep dropping?

Your Xfinity getting disconnected often can be a cause of loose cable. Check if the cables are intact. If you find them loose, try slightly twisting them and check if the connection is restored. Also, check for some potential damage to the cable or if the insulation tape has come out.

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Why does my internet work but not my cable?

Your router or modem may be out of date, your DNS cache or IP address may be experiencing a glitch, or your internet service provider could be experiencing outages in your area. The problem could be as simple as a faulty Ethernet cable.

What is the phone number for Xfinity Mobile?

(888) 936-4968
Call an Xfinity Mobile Specialist at (888) 936-4968. Tweet us at @xfinitymobile.

How do I stop unwanted calls on Xfinity Voice?

We have many ways to help you control unwanted calls (and they’re available to Xfinity Voice customers at no additional charge): Spam Blocker – Identify and stop unwanted calls with our new spam blocker, so you only talk to the people who matter.

What is a compromised Xfinity ID and how do I recover it?

A compromised Xfinity ID means there is evidence that someone other than the account owner or an unauthorized user may have accessed or learned the password of an Xfinity ID associated with your account.

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What is the phone number for Xfinity customer service?

Xfinity’s customer service phone number is (800) 934-6489. Customer Service Hours: Monday — Saturday, 7 a.m.-9 p.m. The Xfinity customer service number can assist you with all your inquiries. Call Xfinity customer support for: Tech support; Billing and payments; Add/remove services, such as TV packages; Check the status of your appointment

Will Xfinity Voice charge me for long-distance calls?

If the call was a direct-dial, local or domestic long-distance call, and you subscribe to an Xfinity Voice package with an unlimited calling plan, don’t worry, you won’t be charged. If the call was an international call, please make sure that no other member of your household placed the call.

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